Unit Coordinator 24h day position

Massachusetts General Hospital • Boston, MA

259d • Remote

About The Position

The Unit Coordinator position at Mass General Brigham involves providing administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit. The role functions as a liaison between patients, visitors, and clinicians, requiring effective organization of priorities and management of confidential patient information. Responsibilities include coordinating day-to-day patient flow, managing communications regarding patient admissions, discharges, and transfers, and ensuring outstanding service for every customer interaction. Actual job duties may vary by department.

Requirements

• High School Diploma or Equivalent required or Associate's Degree in a Related Field of Study preferred.
• 2-3 years of administrative support experience required.
• Current Labor & Delivery experience required.
• Unit Coordinator Certification from the National Association of Health Unit Coordinators, Inc. preferred.
• Proficiency with office procedures and equipment (filing, copying, scanning, printing, and faxing).
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Familiarity with medical terminology.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate and timely information into the electronic medical record about admissions, discharges, and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED