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The Unit Clerk position at the HIV/AIDS Services Administration (HASA) within the Department of Social Services is a vital role that supports the agency's mission to assist New Yorkers living with HIV or AIDS. This position is responsible for a variety of clerical tasks that ensure the smooth operation of the agency's services. The Unit Clerk will be the first point of contact for visitors, providing essential information and directing them to the appropriate staff members. This role requires a high level of organization and attention to detail, as the clerk will maintain records, manage incoming communications, and assist in the processing of various administrative tasks. In this role, the Unit Clerk will receive, screen, and direct visitors to agency offices, ensuring that they are welcomed and assisted promptly. The clerk will also maintain systems of records by entering, retrieving, and transferring data into the Welfare Management and Paperless Office Systems, which is crucial for ensuring the usability and timeliness of records. Additionally, the Unit Clerk will handle telephone coverage, take messages, and facilitate communication between staff and clients, which is essential for effective service delivery. The position also involves preparing correspondence, managing incoming mail, and maintaining an inventory of office supplies. The Unit Clerk will work closely with caseworkers and supervisors to ensure that all information is accurate and conforms to established policies and procedures. This role is integral to the overall functioning of the HASA, as it supports the agency's efforts to provide comprehensive services to individuals living with HIV or AIDS.
