Unit Clerk: Neuroscience ICU - Days
About The Position
MU Health Care is looking for a dynamic and organized individual to join our team as a Unit Clerk. The ideal candidate will be a proactive problem-solver with exceptional guest relations skills and the ability to manage multiple tasks efficiently. We seek someone who is detail-oriented, flexible, and thrives in a fast-paced environment. Your role will be crucial in maintaining a positive and orderly unit atmosphere, supporting both staff and patients with courtesy and respect. If you are a team player who is passionate about contributing to a patient-centered care environment, we encourage you to apply and become a vital part of our healthcare community.
Requirements
- High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
Nice To Haves
- Additional license/certification requirements as determined by the hiring department.
Responsibilities
- Coordinates and facilitates unit activities including Promptly answering call lights using positive guest relations skills and page-appropriate staff.
- Monitor visitors on the unit and alert staff to possible problems and security issues.
- Assist in the coordination of emergencies and codes.
- Demonstrate ability to organize workload and manage multiple tasks while maintaining an orderly desk routine.
- Maintain unit station and common areas in a neat and orderly manner.
- Educate and train new unit clerks, students, and other staff, related to unit clerk activities and responsibilities.
- Contribute to and support a positive learning environment.
- Function as the computer and office equipment resource or super user for the unit.
- Maintain appropriate medical records and other forms needed during computer downtime.
- As needed, deliver lab specimens, and deliver/pick up supplies from other departments.
- Maintain scheduling flexibility to meet unit needs.
- Greets and directs patients, visitors, and employees with courtesy and respect, and addresses them professionally.
- Utilizes the principles of Patient Family Centered Care.
- Maintain a neat, clean patient environment.
- Maintain unit supplies, restocking as needed.
- Meets the standards for regulatory requirements for state and federal agencies.
- Promote and achieve the satisfaction of internal customers.
- Effectively intercede with families and patients and resolve concerns if able, if not able consult with the RN providing care to the patient.
- Provides administrative and clerical support for the assigned unit including transcribing and processing physician orders, including computer entry.
- Answer phones, direct calls and take messages for physicians, nurses, and staff.
- Function as the resource person and unit communicator such as knowing the location of staff, equipment, and supplies.
- Maintain inventory and par levels of unit forms and general office supplies.
- Coordinate paperwork for the unit, including admissions/discharge logs, census logs, patient medical records, and other unit-specific documentation.
- Maintain accurate and timely entry of information into the computerized bed-management system.
- Perform charge entry duties.
- Run and reconcile reports for management and supervisors.
- Collect patient and unit data as assigned.
- Cost-effectively utilizes human and material resources.
- May complete unit/department-specific duties and expectations as outlined in department documents.
Benefits
- Health, vision and dental insurance coverage starting day one
- Generous paid leave and paid time off, including nine holidays
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years
- Tuition assistance for employees (75%) and immediate family members (50%)
- Discounts on cell phone plans, rental cars, gyms, hotels and more
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
