Unit Clerk

Emory Healthcare•Atlanta, GA

5h•Onsite

About The Position

At Emory Healthcare, we are dedicated to inspiring, valuing, and fostering a sense of belonging for our employees. We support your professional journey with comprehensive benefits, valuable resources, ongoing mentorship, and leadership programs, enabling you to achieve new career heights. This role involves answering unit/department telephones, greeting visitors, screening calls, taking messages, and referring callers/visitors to appropriate staff. The Unit Clerk will also page staff members when necessary, receive and transcribe physicians' orders, and maintain patient records in accordance with established guidelines, ensuring confidentiality. Responsibilities include operating standard office equipment, inventorying and ordering office supplies, responding to patient requests via the intercom, relaying information to staff, and arranging medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician. The role also involves entering and retrieving data related to patient charges and supply orders, including daily reconciliation for accurate patient billing.

Requirements

A high school diploma or equivalent.
One year previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
May page staff member if necessary.
Receives and transcribes physicians' orders according to established guidelines.
Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
Routes records to appropriate department or staff and maintains confidentiality of information.
Operates standard office equipment including telephones, copiers, fax machines, and computers.
Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
Responds to patient requests via patient intercom system.
Relays information to appropriate staff for immediate attention.
Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
Performs related responsibilities as required.