Unit Clerk Behavioral Health Services Unit B-2 Full-Time Day Shift 21110

Bergen New Bridge Medical CenterParamus, NJ
5d$18

About The Position

Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Unit Clerk.

Requirements

  • One year of clerical experience is preferred.
  • American Heart Association Heartsaver/CPR certification required.
  • Strong administrative skills
  • Strong understanding of regulatory requirements for OPS
  • Good organizational skills.
  • Good oral and written communication skills.
  • Good interpersonal skills.
  • Must be computer literate.
  • Speaks, reads and writes English to the extent required by the position.
  • High school graduation or equivalent required.
  • Various settings and related areas; contact with patients, visitors, staff.
  • Frequent prolonged standing/walking.

Responsibilities

  • Acts as receptionist on the unit, receiving all incoming phone calls, greeting and directing visitors.
  • Assure prompt and courteous communication between all departments by scheduling tests promptly, returning telephone calls quickly, and taking and forwarding messages accurately.
  • Answers routine questions from patients and visitors on hospital policy.
  • Assembles patient charts, checking that all required forms are present and replenishing forms as needed.
  • Makes clerical entries on patients' clinical records (e.g., enters TPR data onto graph in patient's chart).
  • Transcribes lab work from doctor's order sheet onto laboratory test requisition forms.
  • Notifies the appropriate personnel (e.g., dietary staff, nurses on the unit) of new admissions.
  • Maintains accurate identification of all patients in the unit (e.g., prepares and attaches ID bracelets, checks that labels for short-stay cubicles are accurate).
  • Enter admissions, transfers (to include ambulatory to inpatient conversions), and discharges in log book.
  • Makes discharge and transfer arrangements for patients (e.g., appointments, special diets)
  • Prepares and maintains adequate supply of forms for patients' records.
  • Reports low par levels to supervisor; prepares requisitions for supplies and stores items in designated area.
  • Sorts and distributes mail on the unit.
  • Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
  • Assesses gaps in policies and procedures and create necessary policies and procedures to fulfill these gaps.
  • Understands and adheres to the Medical Center’s Code of Conduct.
  • Familiar with the Medical Center’s Mission, Vision, and Values Statements.
  • Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience, and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations.
  • Maintains statistical data as directed.
  • Assists other personnel as necessary.
  • Participates in orientation of ward clerks.
  • Performs other related duties as required.
  • Performs other duties as assigned to support the overall objectives of the department and organization.

Benefits

  • We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans.
  • We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays.
  • Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
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