Unit Clerk

Rosecrance • Sioux City, IA

21h • $19 • Onsite

About The Position

Become a champion of hope. At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Purpose: To provide medical records and administrative support services for Rosecrance Jackson Centers Sioux City Mental Health and Substance Use Disorder outpatient treatment services.

Requirements

• High school diploma or equivalent
• Keyboarding ability of 50 WPM
• Word processing experience or equivalent training
• Outstanding Customer Service Skills
• Excellent organization and multi-tasking abilities
• Excellent spelling, proofreading and grammar skills
• Knowledge of medical records processing helpful
• Experience or training in a Windows-based computer environment

Responsibilities

• Work prescribed hours five days a week and be available to work additional hours when necessary. Overtime may be required.
• Create matrixes for appropriate clients and file in the client record.
• Input admissions and discharges into the software system as needed.
• Monitor error/rejection/ineligible reports and provide prescribed follow up with clinical and supervisory staff.
• Perform weekly health record reviews and record in client record as required.
• Track that all documentation is in the electronic health record software and mark complete, incomplete or missing documentation.
• Maintain/update all program documents as requested.
• Provide administrative support to team members and clients of the program.
• Provide support for program and client chart audit and compliance reviews as requested.
• Responsible for monitoring stock of office supplies and reordering as necessary.
• May be responsible for management of petty cash and collection of client co-payments.
• Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.
• Serve as a member of the Administrative Support and Outpatient teams and participate in all team meetings and activities as required.
• Coordinate and maintain organization of the assigned outpatient teams.
• Maintain client charts as assigned.
• Input data and prepare reports as assigned.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by Supervisor.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED