Unit Clerk

Emory Healthcare•Atlanta, GA

5h•Onsite

About The Position

The Unit Clerk is responsible for answering unit/department telephones, greeting visitors, screening calls, and taking messages or referring callers/visitors to appropriate staff. This role may involve paging staff members when necessary. Key duties include receiving and transcribing physicians' orders according to established guidelines, and accurately recording, updating, and maintaining information in patient records in compliance with departmental protocols and federal, state, and organizational guidelines. The Unit Clerk routes records to appropriate departments or staff while maintaining confidentiality. The position requires operating standard office equipment such as telephones, copiers, fax machines, and computers. Additional responsibilities include inventorying, ordering, and maintaining office supplies and forms, completing purchase requisitions, and receiving supplies. The Unit Clerk also responds to patient requests via the intercom system, relays information to staff for immediate attention, and arranges for medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician. Furthermore, the role involves entering and retrieving data related to patient charges and supply orders, including daily reconciliation to ensure accurate patient billing.

Requirements

A high school diploma or equivalent.
One year previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
May page staff member if necessary.
Receives and transcribes physicians' orders according to established guidelines.
Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
Routes records to appropriate department or staff and maintains confidentiality of information.
Operates standard office equipment including telephones, copiers, fax machines, and computers.
Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
Responds to patient requests via patient intercom system.
Relays information to appropriate staff for immediate attention.
Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
Performs related responsibilities as required.