Unit Clerk - Day Shift, Med Surg, Capital Region Medical Center

University of Missouri Health Care•Jefferson City, MO

6d•$15 - $21•Onsite

About The Position

MU Health Care is looking for a highly organized, proactive, and service-driven unit clerk to be the heartbeat of our care team. The ideal candidate thrives in a fast-paced environment, juggling multiple tasks with ease while maintaining a calm, welcoming presence for patients, families, and staff. This role requires a detail-oriented problem solver with strong communication skills, a passion for teamwork, and the ability to anticipate the needs of a busy hospital unit. A true multitasker, this individual will be the go-to resource for administrative support, unit coordination, and patient-centered service. If you’re someone who takes pride in creating order, supporting healthcare professionals, and enhancing the patient experience, we want you on our team! ABOUT MU HEALTH CARE At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system — the only in mid-Missouri — is home to multiple hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way. Learn more about MU Health Care. Learn more about living in mid-Missouri.

Requirements

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Nice To Haves

Additional license/certification requirements as determined by the hiring department.

Responsibilities

Coordinates and facilitates unit activities including Promptly answering call lights using positive guest relations skills and page-appropriate staff.
Monitor visitors on the unit and alert staff to possible problems and security issues.
Assist in the coordination of emergencies and codes.
Demonstrate ability to organize workload and manage multiple tasks while maintaining an orderly desk routine.
Maintain unit station and common areas in a neat and orderly manner.
Educate and train new unit clerks, students, and other staff, related to unit clerk activities and responsibilities.
Contribute to and support a positive learning environment.
Function as the computer and office equipment resource or super user for the unit.
Maintain appropriate medical records and other forms needed during computer downtime.
As needed, deliver lab specimens, and deliver/pick up supplies from other departments.
Maintain scheduling flexibility to meet unit needs.
Greets and directs patients, visitors, and employees with courtesy and respect, and addresses them professionally.
Utilizes the principles of Patient Family Centered Care.
Maintain a neat, clean patient environment.
Maintain unit supplies, restocking as needed.
Meets the standards for regulatory requirements for state and federal agencies.
Promote and achieve the satisfaction of internal customers.
Effectively intercede with families and patients and resolve concerns if able, if not able consult with the RN providing care to the patient.
Provides administrative and clerical support for the assigned unit including transcribing and processing physician orders, including computer entry.
Answer phones, direct calls and take messages for physicians, nurses, and staff.
Function as the resource person and unit communicator such as knowing the location of staff, equipment, and supplies.
Maintain inventory and par levels of unit forms and general office supplies.
Coordinate paperwork for the unit, including admissions/discharge logs, census logs, patient medical records, and other unit-specific documentation.
Maintain accurate and timely entry of information into the computerized bed-management system.
Perform charge entry duties.
Run and reconcile reports for management and supervisors.
Collect patient and unit data as assigned.
Cost-effectively utilizes human and material resources.
May complete unit/department-specific duties and expectations as outlined in department documents.

Benefits

Health, vision and dental insurance coverage starting day one
Generous paid leave and paid time off, including nine holidays
Multiple retirement options, including 100% matching up to 8% and full vesting in three years
Tuition assistance for employees (75%) and immediate family members (50%)
Discounts on cell phone plans, rental cars, gyms, hotels and more
See a comprehensive list of benefits here.

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