Unit Assistant

SSM Health • Madison, WI

3d • Onsite

About The Position

It's more than a career, it's a calling. WI-SSM Health Outpatient Center-Madison Worker Type: Regular Job Highlights: Unit Assistant (Greeter) – Part Time (.5 FTE) Location: St. Mary’s Campus, Outpatient Building – Madison, WI Schedule: Monday & Friday, 6:00 AM–4:00 PM FTE: 0.5 | On‑Call: None Role Summary Serve as a welcoming first point of contact for patients and visitors. Provide wayfinding assistance and support smooth daily operations in the outpatient setting. Job Summary: Clerk level role performing routine clerical work with clearly defined procedures under direct supervision.

Requirements

• Strong customer service and communication skills
• Team‑oriented
• No education or experience required
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Responsibilities

• Greet patients and visitors
• Assist with wayfinding and navigation
• Communicate with patients, visitors, and staff in person, by phone, and email
• Support unit operations and team collaboration
• Assists in maintaining records and systems, receives and prepares information for processing or entry.
• Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required. Routes written communications as appropriate.
• Communicates with others in person, telephone, and/or email. May receive and screen visitors and handles general inquiries.
• Assists with preparing for and facilitating meetings, conferences, programs and/or special events.
• Establishes and maintains filing systems.
• Orders and stocks supplies.
• May enter information from a variety of sources into computer database(s) and verify data entered into computer by checking printouts/reports for errors and correcting as required.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed