About The Position

Unique Indoor Comfort is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just 'have a job,' you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

Requirements

  • At least 5 years experience in residential plumbing, with a focus on service.
  • A positive attitude with a willingness to treat our customers with the utmost respect.
  • A deep understanding of plumbing equipment.
  • Enthusiasm to learn and grow.
  • The ability to express the utmost respect with the time in our client's home.
  • Clean driving record.
  • Ability to work late when the job at hand requires it.

Responsibilities

  • Service new and existing customers to provide a customized solution to fix the issue at hand.
  • Serve as a leader in the plumbing field to ensure customer satisfaction.
  • Provide customers with solutions for their Plumbing systems.
  • Follow-up with existing estimates to offer any additional information as needed to convert them into sales.
  • Diagnosing; leaks, drain clogs, no water, no hot water, low water pressure, etc.
  • Repairing/replacing broken pipes, faucets, water heaters, sump pumps, disposals, drain lines, shower valves, etc.
  • Emphasize benefits such as warranties, years in business, quality of service, and financing options.
  • Maintain an orderly, clean, and fully stocked company truck.

Benefits

  • Incentive/Commission/Bonus opportunities (Based on role / grade level).
  • 401(k) retirement savings plan with matching company contributions, eligible on your first day!
  • Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
  • Warehouse Merchandise Discount!
  • Paid time off & paid holidays (depending on role and month of hire).
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others).
  • Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
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