About The Position

Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Agent is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Agent serves both our internal and external customer by creating a safe work environment and reducing inventory shortages.

Requirements

  • Basic knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint.
  • Strong verbal and written communication skills.
  • Knowledgeable of federal, state and local law.
  • Knowledgeable of surveillance/security equipment and installations.
  • Ability to travel to stores within assigned area.
  • Must be able to work for extended periods of standing or walking the sales floor as required.

Nice To Haves

  • Bachelor’s Degree in Criminal Justice or related preferred.

Responsibilities

  • Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations.
  • Assist store and loss prevention management with investigations of both internal and external customers.
  • Patrol the store and post in designated areas as directed by the Loss Prevention Manager.
  • Identify shortage risks and service all customers in accordance with company standards.
  • Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily.
  • Identify shortages of inventory, partner with loss prevention management on creating solutions.
  • Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
  • Support loss prevention management with audits and inventory counts.
  • Ensure full confidentiality at all times.
  • Assist with special projects, as assigned.

Benefits

  • Competitive compensation for loss prevention agent starting at $24.50.
  • Clear path to promotion opportunities every 3 months based on individual performance.
  • Career advancement opportunities for driven team members who consistently deliver strong results.
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