Union Server (PM)

Hyatt Vacation Ownership

About The Position

We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.

Requirements

  • Minimum of 1 year experience as a food server within a casual full-service restaurant environment required
  • Must be able to speak, read, write and understand the primary language (English) used in the workplace.
  • Ability to work weekends, holidays and a flex shift if needed
  • Knowledge of federal, state, and local laws, ordinances and regulations and policy regarding serving alcohol to minors and intoxicated patrons.
  • Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Responsibilities

  • Ensures station and table set-ups are complete, replenished, and ready for service at the start of the shift and performs side duties as assigned by the Food & Beverage leadership team. (Buffing glassware, silverware, roll-ups, etc.)
  • The Server will accurately take food & beverage orders and serve all food and beverage requests while utilizing a suggestive-selling technique and adhering to service timing standards.
  • The server will pre-bus all tables throughout the guests dining service and ensure that tables are cleared upon the completion of the guests’ service.
  • The server is responsible for entering guest orders into the point-of-sale accurately, presenting guests with completed guest checks, and for securing/processing proper payment methods.
  • Server is responsible for routinely ensuring that the guests experience is satisfactory and for initiating recoveries when presented with guest-issues.
  • Maintain proper condition and cleanliness of dining areas and guest-service equipment.

Benefits

  • competitive pay and benefits
  • career development opportunities
  • rewarding relationships
  • a culture that promotes fun, work-life balance, respect, collaboration, and diversity
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