Union Paymaster

Wrapbook

133d

About The Position

Join our team and take charge of processing union payrolls promptly, precisely, and in full compliance. As a Union Paymaster, you’ll showcase your expertise by efficiently handling all US union-related payrolls. We’re seeking someone with extensive knowledge of union contracts, ready to excel in ensuring seamless payroll operations.

Requirements

• At least 3 years experience processing payroll in a multi-union environment
• Technologically savvy- can learn new systems quickly and has a high-level of proficiency with Excel and Google Suite
• Excellent customer service skills
• Strong communication skills with ability to communicate issues—and recommended solutions—that are complex in nature, both verbally and in writing, through various mediums
• Experience collaborating with clients and internal departments to identify needs, prioritize requests, and build effective relationships
• Ability to multitask and work proactively and independently in an ever changing environment
• Must be available to work a flexible schedule to accommodate workload and client needs

Responsibilities

• Process union payroll within the stated processing time, accurately and compliantly
• Synthesize, and correctly apply, information from complex collective bargaining agreements and simple mathematical rules when processing payroll
• Ensure correct interpretation of union agreements and other provisions
• Understanding of and ability to manually check calculations
• Stay up-to-date with industry interpretations of union contracts and contract issues, and reporting practices
• Build strong relationships with clients, union representatives, benefit plan representatives, and freelance production personnel
• Independently research issues as they arise and suggest options for resolution
• Assist in documenting process and procedures
• Maintain clear, well-documented notes in all systems to ensure all parties across the organization have visibility into the status of a payroll
• Collaborate with cross-functional partners to resolve customer inquiries and other escalations and update Salesforce.com cases in a timely manner
• Follow documented standard operating procedures

Benefits

• Unlimited Paid Time Off
• Work from anywhere in Canada and USA
• Health and Dental benefits
• Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
• Up to 2% matching RRSP / 401K
• Learning and Development opportunities
• Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees