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The Manager, Unified Communications shall be responsible to oversee, support, and strategically plan the unified communication infrastructure and related telephony services across Baptist Health. This individual shall be responsible to plan, implement, and maintain voice, video, and collaboration tools to ensure reliable and effective communication across the enterprise. The Manager will lead a team of support analysts and engineers, collaborate with other IT teams and leaders, and provide technical expertise to drive improvements in technology and collaboration. This position may have additional duties assigned that are within scope of the role.