Unified Communications Engineer

SAIC • Quantico, VA

19h

About The Position

We are seeking an experienced Unified Communications Engineer to architect,
design, validate, and support the U.S. Marine Corps’ global Unified
Communications environment, which supports more than 180,000 users worldwide.
This role provides enterprise level technical leadership, defines the technology
roadmap, and partners with cross functional teams to ensure mission critical
voice and collaboration services remain highly available, secure, and scalable.

This engineer will serve as a key contributor in designing UC capabilities,
validating solutions in pre production, supporting deployments, troubleshooting
high complexity issues, and delivering clear documentation and leadership ready
recommendations.

Responsibilities

• Lead the design and evolution of a scalable Unified Communications architecture supporting global USMC operations
• Build, test, and validate UC system designs in a pre production environment to ensure resiliency, functionality, and performance prior to enterprise rollout
• Produce standardized documentation, implementation guides, diagrams, and technical papers
• Provide deep subject matter expertise to deployment and operations teams, including Tier 3 support and complex issue resolution
• Drive the UC technology roadmap by evaluating, piloting, and integrating new capabilities
• Ensure interoperability with DSN, PSTN, PSAP systems, voice firewalls, and SBC platforms
• Support Dell and Cisco-based server infrastructure and VMware vSphere (ESXi, vMotion, vCenter) environments
• Partner with leadership and program stakeholders to communicate risks, recommendations, and architectural direction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed