Benefis Health System-posted 6 days ago
Full-time • Mid Level
Great Falls, MT
1,001-5,000 employees

Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Responsible for the administration, monitoring, troubleshooting and resolution of problems of Cisco Voice Applications. The individual will maintain up-to-date documentation of the system design, and the operations and procedures manuals. The individual will provide in-person training to end users on the uses of the telephony infrastructure. The individual will assist with the implementation of projects and other duties as requested. The individual will be a part of a rotating on-call coverage supporting emergency response. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System’s organization policies and procedures. The professional team members at Benefis bring their passion and skills to work every day, providing exceptional care for each patient. Joining the Benefis community gives you the chance to build a rewarding career as part of Montana’s premier health system. This is your opportunity to be part of an exceptional health system in a state that is well known for its beautiful four seasons and outdoor lifestyle. While enjoying the last best place, you’ll have the added benefit of having access to Benefis Health System, one of the state’s most modern and progressive healthcare facilities with 500+ beds and over 308 employed medical staff members representing more than 40 specialties. Our state-of-the-art facilities and cutting-edge technologies make Benefis an exceptional working environment.

  • administration, monitoring, troubleshooting and resolution of problems of Cisco Voice Applications
  • maintain up-to-date documentation of the system design, and the operations and procedures manuals
  • provide in-person training to end users on the uses of the telephony infrastructure
  • assist with the implementation of projects and other duties as requested
  • be a part of a rotating on-call coverage supporting emergency response
  • perform all job duties or job tasks as assigned
  • follow and adhere to all requirements, regulations and procedures of any licensing board or agency
  • comply with all Benefis Health System’s organization policies and procedures
  • Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
  • Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
  • B.S. in Computer Science, Network, Telecommunications or related subject, or equivalent experience preferred.
  • Unified Communication Experience preferred
  • Technical certifications desired (CCNA-Voice, CCNP-Voice)
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