Unified Comm Administrator #6075

GovCIO • San Antonio, TX

214d • $110,000 - $115,000 • Onsite

About The Position

GovCIO is currently hiring for a UC Administrator to provide extensive unified communications expertise in support of the BluSCI network. This position will be located in San Antonio, TX and will be an onsite only position.

Requirements

• High School with 9+ years (or commensurate experience).
• Clearance: TS SCI.
• At least 2 years working with unified communication solutions.
• Extensive experience with the Cisco Unified Communications Manager (CUCM) and Cisco IP Phones, Cisco WEBEX Desk/Room and voice enabled Jabber clients.
• Excellent time management and organizational skills.
• Proven ability to coordinate with stakeholders and collaborate with other team members.
• Excellent verbal/written communication skills.
• Current CompTIA Security+ certification.
• Current Cisco Certified Network Associate certification.

Responsibilities

• Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required.
• May create and document new methods supporting network/system operations and implement changes to procedures.
• Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems.
• May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
• Understand and assess the current BluSCI Enterprise Unified Communication business processes, tools and operating model.
• Understand the UC Enterprise customer requirements, challenges and business objectives, and translate them into solution designs based.
• Implement, configure and optimize the BluSCI UC solutions, automate business workflows on the platform.
• Perform acceptance testing, transition and knowledge transfer to customers and stakeholders.
• Monitors system performance and implements performance tuning.
• Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements.
• Serve as administrator for UC platform.
• Submit formal security patch implementation requests IAW CCMP.
• Have an understanding and knowledge of UC best practices and business process analysis and design.
• Possess soft skills to lead, communicate, negotiation, focus on details, prioritization, decision-making, presentation and a strong analytical and problem-solving skill.
• Provide over-the-shoulder mentoring for Unified Communication to USG personnel.
• Develop and document Standard Operating Procedures.

Benefits

• Competitive salary based on experience.
• Opportunities for professional development and training.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED