Unified Calling Operations - Tier 3 - WxCCE
Cisco•Durham, NC
449d
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About The Position
The Unified Calling Operations - Tier 3 position at Cisco Systems involves owning, investigating, and resolving complex technical issues in support of enterprise clients within the Webex UCCE Operations team. The role requires collaboration with UCCE Developers and Dedicated Instance Platform Engineers to ensure high-quality support and customer experience. The successful candidate will analyze, configure, and troubleshoot networks, mentor junior engineers, and document technical solutions for both technical and non-technical audiences.
