Unemployment Clerk

Michigan Health & Hospital Association • Okemos, MI

13d

About The Position

Provides administrative and technical support to UCP staff and attorneys in the areas of unemployment compensation claims, appeals, hearings, and appellate decisions.  Maintains client contact with members whose claims are in appeal.

Requirements

• Verbal and written communication skills and a general knowledge of a type normally associated with those acquired through the completion of post-high school degree in business, labor relations, paralegal, or personnel management, and who has one to three years of related experience.
• Computer and business skills: Knowledge and experience with Microsoft Office programs including Outlook, and Word are required. Knowledge of Microsoft PowerPoint and Excel are preferred.
• Ability to get along and adapt to various types of individuals as demonstrated by strong interpersonal skills.
• Understanding of or ability to acquire understanding of: 1. the Michigan Employment Security Act; and 2. the Rules of Practice Before Referees and the MES Board of Review.
• Satisfactorily pass a background screening that includes both a background check and a drug screening test.
• Desire and ability to continually improve the delivery of services to our “customers,” both internal and external, through creative problem solving and innovation.
• High school graduate or equivalent. Must possess a strong understanding, or willingness to learn, of the Michigan Employment Security Act, especially the appellate process.

Nice To Haves

• Prefer a candidate with two to five years of experience as a legal secretary (ALS certification or paralegal certificate will be very helpful, but not required).

Responsibilities

• Opens mail and scans documents for electronic distribution
• Prepares and process ALJ, UIAC and Circuit Court hearing notices and decisions.
• Prepare and processes different correspondences to the ALJ, UIAC, and Circuit Court (exhibits, adjournments, briefs, other appellate docs.)
• Tracks all appeal deadlines and updates the software system and critical list.
• Processes all the incoming appeals mail.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED