Underwriting Tech I

Brown & Brown Insurance • Tampa, FL

1d • Remote

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Underwriting Tech I to join our growing team - based in Tampa, Vero Beach, or remote. The Underwriting Tech I is responsible for learning and developing underwriting skills in personal lines insurance. This role involves gaining proficiency in underwriting new business, renewal business, and/or inspection processes to inform risk decisions and ensure alignment with company and carrier objectives. The Underwriting Tech I will work under the guidance and mentorship of experienced underwriters to build technical skills and knowledge. How You Will Contribute: Learn underwriting discipline to make determinations to approve, modify, or escalate risks based on underwriting guidelines of the carrier, with guidance and direct mentorship from experienced underwriters. Build technical underwriting skills through training and hands-on learning, gaining experience in account reviews, underwriting thought processes, and file documentation, including underwriting decisions, approvals, correspondence, and follow-ups under supervision. Gain knowledge of how to process underwriting referrals or other assigned work/risk reviews. Provides phone/chat coverage; build foundational knowledge needed to provide phone/chat coverage as necessary to meet client service levels. Provide support for team Inbox and/or Dashboard by working assigned tasks. Build and maintain strong relationships with agents and clients by responding to inquiries in accordance with SOPs, ensuring clarity in communication, and delivering customer-centric solutions.

Requirements

• High School diploma or equivalent required.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Strong customer service orientation.

Nice To Haves

• Experience in customer service or administrative roles within the insurance industry.
• Actively work towards obtaining relevant certifications and licenses (such as FL 2-20 license or the equivalent non-Florida resident state equivalent Property & Casualty license).

Responsibilities

• Learn underwriting discipline to make determinations to approve, modify, or escalate risks based on underwriting guidelines of the carrier, with guidance and direct mentorship from experienced underwriters.
• Build technical underwriting skills through training and hands-on learning, gaining experience in account reviews, underwriting thought processes, and file documentation, including underwriting decisions, approvals, correspondence, and follow-ups under supervision.
• Gain knowledge of how to process underwriting referrals or other assigned work/risk reviews.
• Provides phone/chat coverage; build foundational knowledge needed to provide phone/chat coverage as necessary to meet client service levels.
• Provide support for team Inbox and/or Dashboard by working assigned tasks.
• Build and maintain strong relationships with agents and clients by responding to inquiries in accordance with SOPs, ensuring clarity in communication, and delivering customer-centric solutions.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
• Not reflective of all benefits.
• Enrollment waiting periods or eligibility criteria may apply to certain benefits.
• Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED