Underwriting Tech I

Bridge Specialty Group • Tampa, FL

54d • Remote

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Underwriting Tech I to join our growing team - based in Tampa, Vero Beach, or remote. The Underwriting Tech I is responsible for learning and developing underwriting skills in personal lines insurance. This role involves gaining proficiency in underwriting new business, renewal business, and/or inspection processes to inform risk decisions and ensure alignment with company and carrier objectives. The Underwriting Tech I will work under the guidance and mentorship of experienced underwriters to build technical skills and knowledge.

Requirements

• High School diploma or equivalent required.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Strong customer service orientation.

Nice To Haves

• Experience in customer service or administrative roles within the insurance industry.
• Actively work towards obtaining relevant certifications and licenses (such as FL 2-20 license or the equivalent non-Florida resident state equivalent Property & Casualty license).

Responsibilities

• Learn underwriting discipline to make determinations to approve, modify, or escalate risks based on underwriting guidelines of the carrier, with guidance and direct mentorship from experienced underwriters.
• Build technical underwriting skills through training and hands-on learning, gaining experience in account reviews, underwriting thought processes, and file documentation, including underwriting decisions, approvals, correspondence, and follow-ups under supervision.
• Gain knowledge of how to process underwriting referrals or other assigned work/risk reviews.
• Provides phone/chat coverage; build foundational knowledge needed to provide phone/chat coverage as necessary to meet client service levels.
• Provide support for team Inbox and/or Dashboard by working assigned tasks.
• Build and maintain strong relationships with agents and clients by responding to inquiries in accordance with SOPs, ensuring clarity in communication, and delivering customer-centric solutions.

Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED