Underwriting Support Technician I

AmTrust Financial Services, Inc. • Dallas, TX

2d • Hybrid

About The Position

The Underwriting Support Technician I handles several aspects of policy processing and issuance which include new business and/or renewal preparation, quoting and issuance; endorsement processing; cancellations; and/or all other policy processing associated tasks in accordance with authority level and company guidelines. Lines of Business contained within CPP Operations are listed below. These may include a variety of states. This position may have contact with field offices and agents to compile information and communicate to the status of various accounts.
Products within CPP Operations include but is not limited to: General Liability, Commercial Fire, Inland Marine, Crime, Professional Lines, Financial products, Director and Officers, Umbrella, Commercial Auto

Requirements

• Must be able to accurately enter information in a windows-based environment.
• Knowledgeable of Microsoft Office Applications and ability to learn new software programs.
• Good communication skills, both written and verbal.
• Ability to follow underwriting direction.
• Well organized and possess good follow through.
• Possess a strong math aptitude.
• High school diploma, or GED equivalent.

Nice To Haves

• Commercial policy rating experience, multi-state exposure, preferred.
• Commercial Lines Forms and Coverage knowledge of multiple lines of business, preferred.

Responsibilities

• Processes and prepares endorsements, non-renewals notices, or cancellations and other associated tasks as required and within letter of authority, and/or;
• Prepares renewals policies for underwriter review and pricing, and/or;
• Completes processing of renewals within letter of authority and premium guidelines and/or;
• Supports underwriting in the entry and processing of quotes and new business, and/or;
• Completes issuance of new business, including Bind On Line.
• May perform Clearance on new business submissions.
• May coordinate and manage requests for Auto ID Cards.
• May assist with and provide training to other employees on company products, processing and systems.
• Communicates in writing and by phone with agents and field office staff to gather information for risk development.
• Promotes goodwill for the company with all customer contact.
• Meets or exceeds established Company service standards.
• Achieves and maintains a 95%, or above, Productivity levels.
• Achieves and maintains a 97%, or above, level of Quality.
• Performs projects and other duties, as assigned.

Benefits

• AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.
• Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED