Underwriting Support Specialist

AF Group Careers Section • Westerville, OH

120d • $33,900 - $64,200

About The Position

The Underwriting Support Specialist I primarily performs review and entry of new business submissions, as well as provides assistance to the underwriting support services staff to promote timely renewal preparation and policy and endorsement issuance. Reviews, updates and distributes incoming bureau experience modification worksheets.

Requirements

• High school diploma or G.E.D required.
• Two years office or clerical support experience in an insurance environment.
• Experience or previous knowledge of worker’s compensation line of business preferred.
• Ability to learn insurance practices/procedures.
• Excellent verbal and written communication skills.
• Ability to organize daily work responsibilities and meet deadlines.
• Basic knowledge with insurance systems such as policy, billing and/or claims systems.
• Accurate math and data entry skills.
• Effective problem solving and attention to detail skills.
• Ability to work effectively both independently and as a team.
• Knowledge of computers and standard software programs such as Microsoft Windows including spreadsheet applications and Microsoft Word.
• Excellent customer service skills.

Nice To Haves

• Additional college and/or insurance related course study desirable.
• Certification or progress toward certification is highly preferred and encouraged.
• Clerical experience in the workers’ compensation line of business preferred.

Responsibilities

• Reviews and enters new business submissions.
• Retrieves incoming submissions from UH Submissions email mailbox.
• Retrieves incoming Loss Control Analysis requests.
• Checks reservation system for prior receipt of submission.
• Enters account information, including names, addresses, FEIN, agency and effective date.
• Enters classifications, payroll and experience mod to rate submission.
• Consults loss control maps for appropriate system entry of loss control zone.
• Reviews three-year evaluation of past loss experience noting source and trends, body part, length of service, age of EE, location/department and identifying large losses.
• Completes analysis and files into the Duck system to assign to Loss Control Department.
• Files submission correspondence on OnBase.
• Communicates completed submission and/or submission issues to underwriters.
• Handles endorsement transactions for LWMMI accounts per underwriter instructions.
• Handles all new business issues and renewals for LWMMI account per underwriter instructions.
• Accesses bureau systems to retrieve worksheets.
• Compares worksheet experience mod date and factor with experience mod factor and dates in Diamond and updates if appropriate.
• Distributes mod worksheets to appropriate support staff.
• Files experience mod worksheets and corresponding written communication on OnBase.
• Exports all Account Current Agency Bills and email direct to Agency contacts.
• Assists in new business, renewal, endorsement and cancellation data entry and policy issuance as needed to provide support to the underwriting support services team.
• Assists in preparing meeting materials for monthly renewal meetings.
• Assists in other areas of processing as requested.

Benefits

• Diversity is valued and we will not tolerate discrimination or harassment in any form.

What This Job Offers

• Education Level: High school or GED