Underwriting Support Specialist
About The Position
The Underwriting Support Specialist will respond to customer inquiries relating to Midwest’s underwriting function while providing exceptional and timely customer service. The specialist will handle assigned tasks including mail and electronic file indexing, file maintenance and documentation as well as policy issuing and policy change requests along with other duties as assigned. The successful candidate will possess the following skills and attributes: Excellent oral and written communication and organizational skills. Great listening skills Ability to multi-task Good capacity for learning Manage a work load with clear objectives will require: Utilizing strict attention to detail Ability to closely follow instruction Quickly learn the basic principles of worker’s compensation insurance. Flexibility and responsiveness to changing business or customer needs is a needed attribute. Excellent customer service skills while promoting the Midwest model is critical.
Requirements
- 1+ years of customer service handling inquires with internal and external customers.
- Superior verbal and written communication skills
- Ability to effectively communicate and maintain favorable relationships with all stakeholders.
- Strong aptitude for detail, with a sense of urgency relative to task completion and timeliness.
- Computer literacy with Microsoft Office Suite and imaging systems.
- Experience in insurance is preferred.
- Excellent oral and written communication and organizational skills.
- Great listening skills
- Ability to multi-task
- Good capacity for learning
- Utilizing strict attention to detail
- Ability to closely follow instruction
- Quickly learn the basic principles of worker’s compensation insurance.
- Flexibility and responsiveness to changing business or customer needs is a needed attribute.
- Excellent customer service skills while promoting the Midwest model is critical.
Nice To Haves
- Experience in insurance is preferred.
Responsibilities
- Respond to customer inquiries relating to Midwest’s underwriting function
- Handle assigned tasks including mail and electronic file indexing
- File maintenance and documentation
- Policy issuing and policy change requests
- Other duties as assigned
Benefits
- Competitive compensation
- Generous vacation policy, paid holidays, and paid sick time
- Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave, paid paternity leave, and fertility benefits
- Career growth and learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
