Underwriting Services Supervisor

BlueCross BlueShield of South Carolina•Columbia, SC

13d•Onsite

About The Position

Summary Coordinates the day-to-day activities of underwriting support staff ensuring the efficient workflow of all underwriting support functions. Description Location: This position is full-time Monday-Friday in a typical office environment. This role is onsite at 1301 Gervais St. Columbia, SC. Position Purpose: Oversee and coordinate the daily activities of underwriting support staff to ensure efficient workflow and timely completion of all underwriting support functions. Promote accuracy, productivity, and adherence to established processes to support underwriting operations. What You’ll Do: Provides daily guidance to staff. Ensures staff is properly trained to provide timely responses and assistance to all internal and external customers. Manages daily proposal requests and distributes cases appropriately. Tracks all departmental activities ensuring Underwriting procedures and guidelines are adhered to. Analyzes, calculates, and makes decisions on quotations for all prospect and renewal business in a way that maximizes profitability and marketing results. Assists with project development and coordination of efforts between various units within the underwriting area. Communicates with Marketing officers, representatives, reinsurers, producers, and policyholders as needed. Audits, trains, directs, and supervises new and current underwriting support staff, and assists less experienced underwriters. Completes internal and external information requests pertinent to underwritten applications.

Requirements

Required Education : Associate's in a job related field.
Degree Equivalency: 2 years job related work experience.
Required Work Experience: 4 years underwriting services experience including 2 years underwriting. 2 years in a supervisory/lead role OR equivalent military experience in grade E4 or above (may be concurrent).
Required Skills and Abilities: Excellent verbal and written communication, interpersonal, time management and organizational skills.
Ability to effectively motivate, supervise, and train subordinates.
Strong analytical, decision-making, and customer service skills.
Advanced math skills.
Good judgment.
Ability to handle confidential or sensitive information with discretion.
Extensive knowledge of underwriting/risk principles and their application.
Coaching and development.
Setting and monitoring of performance metrics.
Process improvement skills to optimize workflow efficiency.
Required Software and Other Tools: Microsoft office.

Nice To Haves

Preferred: Experience with Salesforce system

Responsibilities

Provides daily guidance to staff.
Ensures staff is properly trained to provide timely responses and assistance to all internal and external customers.
Manages daily proposal requests and distributes cases appropriately.
Tracks all departmental activities ensuring Underwriting procedures and guidelines are adhered to.
Analyzes, calculates, and makes decisions on quotations for all prospect and renewal business in a way that maximizes profitability and marketing results.
Assists with project development and coordination of efforts between various units within the underwriting area.
Communicates with Marketing officers, representatives, reinsurers, producers, and policyholders as needed.
Audits, trains, directs, and supervises new and current underwriting support staff, and assists less experienced underwriters.
Completes internal and external information requests pertinent to underwritten applications.