Underwriting Operations Specialist
About The Position
We’re thrilled that you are interested in joining us here at the Amynta Group! The Underwriting Operations Specialist is a key part of the production underwriting capabilities of AmCom Insurance Services. This position is a service-oriented member of the underwriting team and takes ownership of customer service requests. The team member will identify solutions and execute individual process tasks within the insurance policy Lifecyle within customer service standards. The Underwriting Operations specialist will focus on risk bearing transactions and will focus on improving the functionality of our production underwriting team. The Underwriting Operations Specialist will have a level of authority and will have a capability and skill set that supports their development into a production underwriter. The Operation Specialist role can be filled by individuals with experience as assistant underwriters, account managers, raters, or underwriters with experience on the carrier, MGA or agent side. If you have a growth mind set, individual accountability, critical thinking, and are detail-oriented we would love to talk with you about joining our team. As we grow, there will be additional personal and career development opportunities that can be aligned with your core capabilities and personal growth objectives in our underwriting, sales, marketing, data analytics or operation management teams. If you thrive on customer solutions, want to help people, and want to be part of a dynamic team, please apply.
Requirements
- Great attention to detail.
- Basic underwriting skills.
- Critical thinking and analytical skills.
- Proficiency with Excel, PowerPoint, and Word.
- Ability to multitask and manage your time.
- Ability to complete individual task work.
- High organizational skills.
- Ability to work well with task level service standards.
- Customer centric mindset.
Responsibilities
- Support the production UW team with insurance policy life cycle tasks tied to agent service.
- Ability to rate and execute premium bearing exposure change endorsements with a letter of authority.
- Identify opportunities for process and customer service improvement.
- Identify creative solutions to improve underwriting and operational efficiency.
- Become a power user of our online policy management platforms to deliver creative solutions and new operational procedures.
- Identify and solve billing and policy issues for agent partners.
- Identify and solve issues within the insurance policy lifecycle.
- Monitor and update project management templates in Microsoft teams and communicate to key stake holders.
- Clearly and amicably communicate with internal and external team.
- Engage with leadership to solve problems.
- Provide management information to production underwriters.
- Assist in development of training materials.
Benefits
- This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.
- The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
- https://cigna.com/legal/compliance/machine-readable-files
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
