About The Position

Support Underwriting by creating policy documents, ensure compliance with regulatory requirements, order inspections and premium audits, maintain electronic underwriting files, solicit renewal transactions, provide basic operational support for the product line's underwriters, and provide back-up support for the Operations Representative. Review insurance certificates, resolving discrepancies with reinsurers, providing operations, production, and underwriting reports, working with producers, audit work of others, given authority in some cases on behalf of Underwriting.

Requirements

  • Typically requires a high school diploma; Associates degree preferred.
  • 2+ years of related experience for consideration.
  • [OR] equivalent level of education and experience.

Nice To Haves

  • Ability to follow operations procedures as outlined by the Operations Manager.
  • Ability to meet processing deadlines with minimal error.
  • Ability to manage a variety of projects, both long- and short-term simultaneously.
  • Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
  • Accurate data entry.
  • Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.

Responsibilities

  • Create policy documents which represent the insurance transaction bound by the underwriter.
  • Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction.
  • Order inspections, premium audits, and loss runs as required.
  • Maintain electronic and/or physical underwriting file.
  • Solicit renewal transactions.
  • As necessary, re-format data for import into front end system.
  • Provide basic operational support for the product line's underwriters.
  • As requested by underwriters, develop underwriting information from the internet and other data sources.
  • Provide back-up support for the Operations Representative position.
  • Review facultative insurance certificates to ensure the terms identified by the reinsurer are consistent with terms expected by underwriter.
  • Resolve accounting discrepancies with facultative reinsurers.
  • Provide operational, production, and underwriting reports to underwriting staff as requested, utilizing front-end systems and/or Business Objects.
  • Contact producers to determine appropriate courses of action.
  • Assist with User Acceptance Testing of systematic changes.
  • Train Operations Assistants with Level 1 experience in which s/he is located or in other branch offices.
  • Audit the work of others.
  • May be given authority to review/approve endorsements, review/analyze risks, review terms and conditions of underlying policies, review inspections of risks, each of which would be on behalf of Underwriting.

Benefits

  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Insurance Carriers and Related Activities

Education Level

High school or GED

Number of Employees

501-1,000 employees

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