Underwriting Manager - Non-Agency

Western Alliance Bank•Dallas, TX

21d

About The Position

The Underwriting Manager will be responsible for the leadership and management of team of underwriters to achieve the Company’s production and quality goals. The ideal candidate must possess extensive Non-QM, conventional and jumbo lending experience with an in-depth knowledge of mortgage processes. Additional requirements are a high degree of proficiency with various mortgage technologies and a dynamic hands-on working style in a fast-paced environment. The candidate must have strong organizational skills and the ability to manage a large team of experienced mortgage staff in their day-to-day tasks. Training, monitoring and maintaining adherence to all underwriting policies and procedures are also important characteristics of this individual.

Requirements

5+ years underwriting experience and 7+ in the mortgage industry
Working knowledge of Non-Delegated, Retail and/or Correspondent processes
Experience with Non- QM, FNMA/FHLMC and jumbo products
Experience in product and credit risk management analysis
3+ years of previous management experience required
Project management experience
College degree preferred but not required
Current advanced knowledge of industry-specific underwriting guidelines and agency requirements
Proficiency with automated underwriting systems such as Desktop Underwriter and Loan Product Advisor
Good verbal and written communication skills
Ability to provide outstanding customer service in fast-paced environments
Proficient working knowledge of computerized applications such as word processing, excel spreadsheets, database, presentation software, email and specialized business applications software
Presentation skills necessary to effectively communicate, update, persuade and/or facilitate discussions with all levels of management as well as external clients.
Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other departments and investor agencies as required
Prioritization and time management skills
Prior Encompass experience
Managing Guidelines/Underwriting helpdesk
Train clients and Underwriters
Prior accomplishments in process improvements

Responsibilities

Manage underwriters to ensure mortgage loans are underwritten per AmeriHome and Investor underwriting guidelines
Ensure team members are fully trained and current on company’s philosophy and policies/procedures
Manage and review day-to-day tasks escalated by the underwriting team, Operation Account Representative managers, clients and exceptions team
Coordinate with Senior Underwriting Manager to review and respond to QA, QC or secondary post-closing/post purchase requests
Responsible for the training, coaching and supervision for all underwriters within the associated interpretation and application of all company overlays and agency requirements
Track and monitor underwriting metrics including productivity, quality, turn-times, customer service communication and all required service level agreements
Evaluate the structure of the Underwriting team and plan for continuous improvement in efficiency and effectiveness
Provide a consistent approach to new hire training of underwriters and peer managers
Responsible for interviewing, hiring and onboarding of new hires
Develop and maintain a strong working relationship with other departments
Perform other duties as assigned