Underwriting Auditor II

AmTrust Financial Services, Inc.

5d•Remote

About The Position

Join AmTrust as an Automation Quality Assurance Auditor and play a pivotal role in advancing the quality and consistency of our automated underwriting processes across Commercial Lines products. In this high-impact position, you will conduct thorough file reviews, champion best practices, and deliver actionable insights that drive operational excellence. You will collaborate with cross-functional teams to strengthen automation quality, enhance underwriting alignment, and help shape the future of multi-line quality processes. A top candidate for this role will be a meticulous and process-driven professional, passionate about quality, innovation, and making a measurable difference.

Requirements

3+ years of experience in underwriting audit, support, or quality assurance (Commercial P&C preferred)
Expertise in ISO and NAICS classification systems; proficient navigation of classification and rating rules materials such as PAAS and ReferenceConnect
Bachelor’s degree or equivalent combination of education and experience
Strong analytical, critical-thinking, and attention to detail; excellent written and verbal communication skills for conveying audit findings
Advanced proficiency in Microsoft 360 tools including Excel, PowerPoint, SharePoint, and Teams
Proven ability to manage multiple audits, timelines, and priorities, working both independently and collaboratively across teams and regions

Nice To Haves

Experience with SQL, PowerBI, or similar data visualization/reporting tools
Experience in automation-supported underwriting environments
Exposure to process improvement initiatives or operational best practices

Responsibilities

Conduct comprehensive quality audits of automation-supported Commercial Lines products, reviewing underwriting files for accuracy, compliance, and risk assessment; validate and report findings with actionable insights.
Analyze audit results and business data to identify trends, emerging risks, and opportunities for operational improvement; prepare clear summaries and reports using Excel, PowerPoint, SQL, and PowerBI.
Collaborate with auditors, underwriting partners, and product teams to maintain aligned standards, deliver feedback, and support monthly audit intake and calibration sessions.
Contribute to the development, refinement, and implementation of AQA processes, tools, templates, and small business handling procedures in partnership with leadership and product management.
Support quality metric tracking, user testing, and automation governance to drive consistency, mitigate risk, and enhance process effectiveness.
Maintain high standards of accuracy, professionalism, and confidentiality in all work; perform other related duties as assigned.