Underwriting Assistant

Berkley•Glen Allen, VA

26d•Hybrid

About The Position

We are seeking an Underwriting Assistant who will support our Excess & Surplus lines book of general/excess liability, garage and professional liability business. The Underwriting Assistant (UA) will be responsible for providing Underwriters with technical and clerical support with the information necessary to make prudent underwriting decisions on new business, renewals and endorsements. The UA will support the underwriting life cycle from pre- submission through policy issuance and renewal.

Requirements

High school diploma or equivalent; college course work or degree preferred.
Strong oral/written communication skills, displaying a positive attitude.
Ability to provide written referrals where thought process is well documented and easily interpreted by others.
Detail-oriented with initiative and ability to work in fast-paced team environment.
A strong focus and passion for delivering exceptional customer service.
Excellent communication and interpersonal skills.
Ability to work independently as well as part of a team.
High sense of urgency and ability to function well in a high-volume and time sensitive environment.
Computer literate including use of Word, Excel and various project management tools.
Flexible and open to change and enhancements to help evolving in a competitive market.
Adaptive to adjusting priorities and/or work on multiple tasks.
Strong sense of ownership and accountability as a result of being highly motivated.

Nice To Haves

Experience with Professional Liability or Commercial Casualty coverages is a plus.
Some market experience preferred, but not required.

Responsibilities

Identifying key issues in the decision-making process with the guidance from the underwriter.
Identifying and use of appropriate resources that assist in the analytical process; this includes making formal recommendations to underwriters on account management needs.
Ability to identify and evaluate exposures for each risk.
Perform analysis utilizing appropriate information to consider endorsement/account acceptability.
Issuance of premium and non-premium bearing endorsements.
Demonstrates adherence to guidelines which include, Underwriting Guidelines and Service Level Agreements.
Ability to follow-up with underwriters and brokers on outstanding information.
Supports day-to-day transactions that support multiple underwriting team members and customers/agency partners.
Develop, maintain and nurture positive working relationships with underwriters, customers, and other business partners to provide an enhanced customer experience (i.e., researches and resolves issues, responds to inquiries and questions).
Display a strong sense of urgency, recognizing customer needs.
Ability to apply judgement and present negotiation on more complex accounts and processes.
Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price.
Examines inspection reports, prior audits, and endorsements, and refer any issues to underwriters.
Ability to effectively manage and balance multiple demands.