Underwriting Assistant

Aqua Finance, Inc. • Bartlett, TN

3d • Onsite

About The Position

The Underwriting Assistant helps make sure customer contracts are complete and accurate before or after funding. In this role, you’ll answer incoming phone calls, connect callers with the right team, and handle administrative tasks that support the underwriting process. Schedule: Minimum of two shifts per week from 10:30 a.m. – 7:00 p.m. CST, remaining workdays scheduled from 8:30 a.m. – 5:00 p.m. CST; one Saturday per month, 8:30 a.m.–5:00 p.m. CST. Aqua Finance (Aqua) delivers flexible and consumer-friendly financing programs so families across the U.S. can bring their dreams to life. Our financing solutions make clean water, home renovations, and the great outdoors more affordable. We’re a growing, national company with values that are deeply rooted in a midwestern culture that cares about you as an individual. We succeed when you succeed and celebrate what you bring to Aqua. Here are Aqua, we say “Yes” to helping you succeed! Beyond finding your dream career, we aim to be a first-choice employer.

Requirements

• High School Diploma or GED equivalent required
• 2 years of experience in Credit, Customer Service, or related work experience, required
• Strong attention to detail with a focus on accuracy
• Clear and professional verbal and written communication skills
• Comfortable using Microsoft Office applications (Word, Excel, Outlook, etc.)
• Ability to work well in a fast-paced environment
• Availability to work evening and weekend hours, as needed based on team and business needs

Nice To Haves

• Experience in the financial industry is a plus

Responsibilities

• Greet customers by phone in a timely, friendly, and professional manner
• Gather the information needed to accurately update customer accounts and applications
• Verify contracts in a timely manner to help support company goals
• Identify potential issues and communicate them clearly to the appropriate team for resolution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED