Underwriting Assistant SCE Orlando

I C W Group • Orlando, FL

375d • $44,637 - $70,387

About The Position

The Underwriting Assistant at ICW Group plays a crucial role in supporting Underwriters within the Service Center of Excellence. This position focuses on account management activities, ensuring excellent customer service and accurate processing of insurance policies. The role is designed for individuals who are detail-oriented and motivated to deliver exceptional service to clients.

Requirements

• High school Diploma or GED required.
• Minimum 6 months - 1 year of related experience and/or training in underwriting required.
• Worker's Compensation experience preferred.
• Strong verbal communication skills.
• Detail orientation.
• Motivation to deliver to the customer.

Responsibilities

• Supports the Underwriters through account management activities.
• Directs account management activities.
• Ensures accuracy and organization of files.
• Gathers information for new business and renewal set up.
• Trains co-workers on computer systems and department procedures.
• Provides customer service to clients.
• Serves as the first point of contact for customer inquiries during the account life cycle.
• Handles correspondence for additional account information.
• Assists producers via email and phone calls.
• Provides administrative support to Underwriting staff.
• Handles agent and insured phone calls, faxes, and mail.
• Orders loss runs requested by agents and insureds and sends via fax, email, or mail.
• Prepares and mails claims kits and marketing materials requested by agents and insureds.

Benefits

• Generous medical, dental, and vision plans.
• 401K retirement plans with company match.
• Bonus potential for all positions.
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year).
• 10 paid holidays throughout the calendar year.
• Support for continued learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED