Underwriting Assistant I

The HartfordSan Antonio, TX
1d$46,222 - $69,333Onsite

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Underwriting Assistant will be focused on using the automation systems to plan, coordinate and complete a high volume of transactions (e.g., obtaining information and managing account documentation such as proposals, internal risk evaluation documents, etc.), in support of our Underwriters or Agency representatives. Your job is to make it easy to get things done by providing fast, high quality service experiences. Responsible for prepping new business issues, essential services, direct support to the Underwriter. Communicates with Agent to obtain needed and required underwriting information. Uses Policy Center and other automation system to plan, coordinate and complete work.

Requirements

  • High school graduate or equivalent certification.
  • High level of accountability and ownership
  • Strong Desk Management Skills
  • Ability to influence others internally and externally
  • Robust understanding of Small Commercial Products
  • Employ analytical thinking and problem solving skills
  • Understanding the root cause of problems

Nice To Haves

  • Ability to Multi-task and Task-switching a plus
  • Ability to be flexible in all circumstances
  • Effective communication skills
  • Critical thinking
  • Accountability
  • Ability to influence
  • Innovative
  • Highly proficient in Policy Center, Icon
  • Reducing Customer effort

Responsibilities

  • Provide support for a wide variety of business insurance products and services
  • Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford
  • Maintain a high level of performance measured by quality objectives and service performance indicators and behaviors
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