At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
Process new business quotes, risk selections, and change requests within authority.
Follow up with agents to resolve outstanding requirements.
Assist with agency and customer communications via incoming and outgoing phones calls, emails and other approved methods of communication.
Monitor and manage email communication from agents and customers.
Ensure accurate and timely data entry of policy files.
Identify and escalate complex issues to leadership.
Maintain records according to company standards, ensuring that procedures are properly followed, and that information is accurately documented.
Ensure that QA metrics are met regarding client satisfaction and call management.
Perform other duties, as assigned.
High School diploma required.
1+ years' experience in commercial agency or underwriting department required.
Strong organizational and time-management skills.
Proven ability to be adaptable and flexible. Adjusting to new requirements or unforeseen issues.
Strong written and verbal communication skills with the ability to professionally interact with team members in other departments.
Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
Desire to live Slide's Core Values.
Comprehensive and affordable benefits package covering health aspects: Physical, Emotional, Financial, Social and Professional.
Lifestyle Spending Account with monthly contributions from Slide for personalized benefits.
Opportunities for collaboration and innovation across the company and departments.
Social events and clubs to foster inclusion and community among employees.