• This role will be around underwriting – processes and procedures exist. Controls and control reporting is all set up. • Specifically looking for people with underwriting – income documentation, full decisioning, manual letters. • Process is very manual – done through decisioning tool. No workflow tool. • Calculating escrow on mortgage loan – have to read job aid so you know what field to grab. Performing calculations in Excel. • Performance measurements – have a pipeline of files, measure based on aging of accounts, has a live spreadsheet and they have to go in and update their loans. SLA reporting and shows where they’re at. Expectations are clear. • Goal is 12 loans modified and booked and mailed out. Touching can mean they want to get appraisal, escrow quote, etc. • Quality needs to be very high. Very thorough QC process.
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Career Level
Mid Level
Education Level
No Education Listed