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Underwriting Adminstrative Assistant
$35,000 - $45,000/Yr
Ovation Risk Planners - Melville, NY
posted 2 months ago
Full-time
Melville, NY
Insurance Carriers and Related Activities
About the position
The Underwriting Administrative Assistant at Ovation Risk Planners, Inc. plays a crucial role in maintaining strong customer relationships by efficiently handling inquiries and concerns. This position involves daily interactions with customers, insurance carriers, and colleagues, ensuring a professional and responsive service.
Responsibilities
- Answer phones and direct calls
- Process certificates of insurance
- Confer with customers regarding Notices of Cancellation
- Handle various responsibilities involving customer care
- Maintain activity log in the agency management system
Requirements
- Demonstrate strong customer focus and an excellent phone manner
- Display strong written and verbal communication skills
- Possess attention to detail, organization, multi-tasking, and follow-up skills
- Ability to handle difficult situations with customers and solve complex problems without direct supervision
- Excellent time management skills with a personal accountability mindset
- Technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation
- AMS-360 experience and knowledge of personal and commercial insurance is a plus
Benefits
- Competitive Pay
- Medical
- 401(k)
- Professional Development
