Underwriting Account Manager (Small Business)

WCF Insurance • Sandy, UT

20h • $25 - $33 • Hybrid

About The Position

WCF Insurance, an "A" rated carrier growing throughout the western states, has an immediate opening for a Underwriting Account Manger to join the Small Business Underwriting Support team. This full-time, exempt position reports that offers the opportunity for hybrid work (Tuesday through Thursday in-office).
This position is open to candidates within commuting distance of any location where we have a regional office: Sandy, Utah; Roseville, CA; Boise, ID; or Denver, CO.

We are looking for someone who embodies WCF's core values: doing the right thing, being great at your job, and helping others succeed.

Requirements

• Technically competent in workers' compensation insurance principles and terminology.
• Solid understanding of state and bureau filings, regulatory requirements, and the importance of compliance.
• Strong analytical and problem-solving skills.
• Strong MS Office skills required, especially in Excel.
• Ability to work under pressure and without direct supervision.
• Ability to organize, prioritize, and manage multiple tasks in a timely manner.
• Excellent customer service skills; inquisitive and curious.
• Bachelor's degree or equivalent work experience.

Nice To Haves

• Prior insurance work experience preferred.
• Multiline or multistate underwriting experience preferred.

Responsibilities

• Support assigned data analysts and underwriters in the process of receiving, reviewing, documenting, and servicing business to enhance underwriter productivity and provide excellent customer service.
• Prepare new and renewal accounts for timely underwriter review, including completion of risk analysis worksheets, pricing indications and communications with agency staff.
• Manage in-force book of business through reports, timely handling of requests, discussions with underwriter on book profitability and other actions as assigned.
• Bind quotes, update and upload documents as needed.
• Handle agency and customer phone calls and emails.
• Team with underwriting assistant to issue policies, endorsements, other items according to service requirements.
• Manage system created events, as assigned.
• Run and review with underwriters reports necessary to grow a profitable book of business.
• Provide a high-quality product delivered within service requirements.
• Provide excellent customer service to internal and external customers.

Benefits

• WCF Insurance offers an extensive compensation package.
• Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program (EAP) and time off to volunteer in the local community.
• All employees earn 4 weeks of vacation in their first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level