Underwriter - Operations Specialist

Brown & Brown • Ephrata, WA

91d • $31 - $40 • Hybrid

About The Position

The Underwriter - Operations Specialist supports the underwriting team with administrative and coordination tasks, focusing on operations and compliance. This role ensures underwriting files and documents are maintained accurately and efficiently, contributing to the smooth functioning of operational workflows across the department.

Requirements

• High school diploma.
• Ability to obtain a Washington State Property & Casualty Insurance Producers License (courses and testing provided by Company).

Nice To Haves

• Math skills such as Business Math or basic accounting functions.
• Experience in insurance operations or underwriting support.

Responsibilities

• Assist the underwriter or leader in managing new and existing accounts and organizing information according to Letter of Authority, if applicable.
• Prepare and issue Certificates of Coverage as requested.
• Record Documents (emails, faxes, mail, etc.) into the agency management system (Origami).
• Process and issue endorsements.
• Assist Underwriters with renewal applications, data entry, and renewal binding documents as requested.
• Assist underwriters and leaders with tracking, updating, reviewing, and issuing pool coverage documents, including Memorandums of Coverage and Coverage Agreements.
• Cross-train and assist other teammates with projects or tasks when needed.
• Assist with other general office duties, including answering phones, processing mail, scanning, photocopying, filing, shipping, and ordering supplies.
• Assist in tracking and renewals of CRS business and teammate licenses.
• Assist Underwriting leadership with conducting internal underwriting audits.
• Collect, review, and submit CSA information monthly.
• Help monitor and maintain operational workflows and service standards for the Underwriting department.
• Assist with system updates, procedural changes, and training materials.
• Participate in projects aimed at improving efficiency and consistency across underwriting operations.
• Prepare, interpret, implement, and update Underwriting procedure manuals.
• Coordinate with underwriting, operations, IT, and compliance teams to ensure alignment on processes.
• Provide feedback and suggestions for improving operational and underwriting procedures.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED