Underwriter Assistant

Hiscox•Miami, FL

27d•$60 - $75•Hybrid

About The Position

The Hiscox Miami office is growing fast and is a high volume and fast-paced environment where team members take a hands-on approach in delivering year on year success. The ethos of the office is one which encourages challenging convention, rewarding individual initiative and pulling together to deliver success. We are a friendly team based in Miami that is focused on operational excellence and continuous improvement. Professional and academic growth is supported at Hiscox through opportunities for team members to obtain professional certifications. We value and reward proactive team players who are not afraid to ask questions and take on challenges with a positive attitude. Hiscox Miami is currently searching for a diligent Underwriter Assistant to primarily support the growth and development of the Fine Arts, Product Recall, Terrorism and Kidnap and Ransom portfolios. This is an opportunity for someone who has pride in their work and can handle detail. It is also an appointment where there will be plenty of opportunity to improve knowledge and skills in a highly respected insurance company. You will be expected to meet agreed to service standards and key performance objectives.

Requirements

1-3 years of experience in a corporate setting; preferably in a critically thinking support role; (re)insurance experience is ideal
Must be proficient in Spanish and English, Portuguese would be a plus
High levels of organization skills.
Strong organizational, numerical and analytical skills
Ability to effectively interact with all levels of internal and external customers, including brokers
High levels of integrity, courage and desire to go the extra mile in the pursuit of team success
Be able to adhere to the appropriate regulatory requirements
Strong skills in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Internet applications

Nice To Haves

Portuguese would be a plus

Responsibilities

Handle the processing of policies, including data entry, policy issuance, endorsements, cancellations, ensuring accuracy and compliance with regulatory requirements.
Prepare, review and organize documents, contracts, and reports related to policy and claims ensuring completeness and accuracy.
Collaborate effectively with internal stakeholders, including underwriters, claims adjusters, and other departments to facilitate the exchange of information and ensure coordinated efforts.
To work within a plan of key performance indicators and meet headline targets of service for facultative reinsurance brokers in Miami, as well as in Latin America. This will mainly focus on Fine Arts, Product Recall, Kidnap and Ransom, and Terrorism products.
Assist with the set-up of new classes of business as the opportunities arise
Maintain and develop existing relationships with regional brokers and contacts
Maintain and exceed all Service Level Agreements as directed.
To maintain compliance with the adopted rules, working procedures and other forms of best practice
Maintain excellent service standards
Work on other projects, as assigned

Benefits

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative, and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation