Underground Utility Field Technician

Etna Shared Services • Grand Rapids, MI

3d • Onsite

About The Position

Underground Utility Field Technician Job Summary: Provide water system maintenance and repair services while delivering a high level of customer satisfaction. This role involves hands-on fieldwork, technical expertise, and a strong commitment to safety and quality.

Requirements

• Strong knowledge of company products, services, and applications
• Strong understanding of OSHA standards, including Confined Space and Trenching safety
• Ability to operate tapping and valve equipment and perform welding
• Ability to read and interpret technical drawings and specifications
• Basic math skills (addition, subtraction, multiplication, division)
• High School Diploma or equivalent; or
• 1–3 years of related experience; or
• Equivalent combination of education and experience
• Valid CDL A license with acceptable driving record
• Ability to pass operator exam and operate powered industrial equipment
• McElroy Master Mechanic certification
• Frequently required to grasp, reach, handle, sit, stand, walk, talk, hear, kneel, crawl, carry, and lift/move up to 50 pounds
• Must be able to perform essential job functions safely and remain alert at all times
• Vision requirements include close vision, distance vision, depth perception, and color vision
• Regular exposure to outdoor weather conditions, moving mechanical parts, and vibrations
• Majority of work is performed outdoors
• Noise levels vary depending on project and location
• Must pass substance abuse screening

Responsibilities

• Deliver a positive customer experience and meet or exceed customer expectations
• Maintain communication with customers to understand and support their needs
• Install, maintain, and repair water main taps, valve inserts, hydrants, and meters
• Perform HDPE welding/fusion
• Complete specialized services as needed
• Accurately complete daily job cost sheets, invoices, and routine paperwork
• Maintain required certifications and complete all DOT-related documentation
• Comply with all federal, state, and local driving laws, including DOT, FMCSA and OSHA regulations
• Use GPS, read maps, and follow directions effectively
• Provide backup support to Meter Readers as needed

Benefits

• Competitive compensation including bonuses!
• 401(k) with company match
• Medical, Dental, and Vision Insurance
• Company provided and Voluntary Life Insurance
• Short Term and Long-Term Disability
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED