Undergraduate Student Assistant - Retention

San Diego State University-Research Foundation • Calexico, CA

270d • $18 - $18

About The Position

The salary for this position is $18.00 per hour and is non-negotiable. The overall plan of SDSU's Building Bridges between Community and Careers is a project aimed at addressing community and regional workforce needs by facilitating pathways through San Diego State University (SDSU) to successful careers in Nursing, Public Health, and STEM education. This position will assist the Outreach Specialist and the Retention Specialist in various duties, activities, and events as needed.

Requirements

• Current enrollment as an undergraduate student at SDSU.

Nice To Haves

• Ability to check SDSU employee email on a daily basis.
• Ability to gain knowledge of University admission policies and procedures.
• Thorough written and oral communication skills, including English grammar, spelling, and punctuation.
• Strong interpersonal skills.

Responsibilities

• Provide general SDSU Imperial Valley campus information to current students.
• Provide guidance to students through tutoring, workshops, and mentoring.
• Create and maintain your schedule for mentoring with your mentees.
• Manage your appointments in a timely manner (this includes canceling and rescheduling).
• Maintain records of tutoring sessions and mentoring sessions using the appropriate forms/software.
• Share study skills or resources when necessary and adapt to the students' learning method.
• Conduct tours, present, or serve on student panels during campus visits as required.
• Complete required hours as determined by the SDSU supervisors.
• Remain on task at all times and do not leave any event without approval from the Lead or Supervisors.
• Be prepared at each outreach event including appropriate attire.
• Be attentive at all responsibilities and avoid personal use of cell or university phones.
• Represent SDSU Imperial Valley at college and career fairs and other community events.
• Accurately input and update data into computer systems or databases.
• Maintain records and files as needed.
• Sort and file documents, records, and correspondence.
• Maintain a well-organized filing system for easy retrieval.
• Professionally handle incoming calls, take messages, and direct calls to the appropriate person or department.
• Manage and respond to emails promptly.
• Communicate effectively with prospective students, their families, staff, and faculty.
• Provide assistance and information to prospective students, their families, staff, and faculty as required.
• Resolve basic inquiries or redirect to the appropriate department.
• Handle sensitive information and documents with discretion and maintain strict confidentiality.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed