Undergraduate Intern Summer 2026 - Officiating

USTA National Headquarters • Orlando, FL

1d • Hybrid

About The Position

The Officiating Department certifies, manages, educates, and supports more than 2,600 community and professional tennis officials across the United States.
The Officiating Intern will work on a range of research and operational projects designed to help strengthen communication strategies and enhance compliance and recertification processes for officials nationwide.

Requirements

• Skilled in data analysis and comfortable interpreting insights
• Interested in strategic planning and process improvement
• Strong presentation and communication abilities
• Proficient in Google Sheets and Microsoft Excel
• Organized, detail-oriented, and eager to contribute to meaningful operational enhancements
• Collaborative, curious, and motivated to learn in a fast-paced environment

Responsibilities

• Conduct research to evaluate and strengthen communication strategies related to certification, compliance, and recertification requirements
• Analyze engagement and program data to identify trends and opportunities for improvement
• Develop recommendations for automating or streamlining existing officiating workflows
• Support staff in enhancing the delivery of Town Halls, educational assets, and certification resources
• Assist in updating, organizing, and improving DE&I-related content and materials for officials
• Help draft presentations and reports summarizing findings, insights, and recommendationsCollaborate with cross-functional teams to ensure consistency and accessibility across communication channels
• Participate in meetings and contribute ideas that support more inclusive and effective officiating experiences

Benefits

• Weekly professional development workshops.
• Participation in a group project which will be presented to staff at the end of the program.
• Opportunity to have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees