Undergraduate Admissions Specialist
About The Position
Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow. Apply here for your next career! If you have an appreciation for the arts and education, Academy of Art University encourages you to consider joining our Admissions Specialist team. Admissions Specialists at Academy of Art University are dynamic, charismatic customer service professionals who will encourage and engage with prospective students, and their families, by phone, email, in person and virtually, every day. They answer questions regarding the University’s schools of learning and provide guidance regarding the enrollment process. Admissions Specialists work and collaborate with other Admissions teams to effectively support the needs of prospective students. This fully remote position offers a rewarding opportunity to work with aspiring artists as well as our esteemed faculty. We Will Provide: A collaborative and interactive work environment The chance to work with aspiring artists Continual learning opportunities and great technology The opportunity to inspire, motivate and engage with students The opportunity to inspire, motivate and engage prospective students and families through various communication channels Thorough training and the ability to excel in this challenging and rewarding role You Will Achieve: Effectively answering heavy inbound calls from prospective students and efficiently answering their questions regarding the University’s schools of learning Making outbound calls to engage with artists and their families to provide guidance on their educational pursuits Maintaining the highest level of customer service to students and their families at all times Guiding students through the enrollment process, while providing accurate, current and comprehensive program knowledge A commitment to go above and beyond to ensure students are set up for success Comprehensive program knowledge and be able to communicate information about the Academy’s academic programs, student resources and policies and procedures
Requirements
- A positive attitude, high energy and a personable approach
- Strong desire to learn and ability to excel during the initial training period
- Strong communication skills including exceptional and proven listening skills
- High adaptability and positive engagement with diverse populations
- Excellent time management and organizational skills
- A Bachelor’s degree - is preferred
- Flexibility to work hours between 9 AM - 6 PM or 10 AM -7 PM Tuesday - Saturday
Nice To Haves
- Bilingual speaking ability is a plus but not a must
Responsibilities
- Effectively answering heavy inbound calls from prospective students and efficiently answering their questions regarding the University’s schools of learning
- Making outbound calls to engage with artists and their families to provide guidance on their educational pursuits
- Maintaining the highest level of customer service to students and their families at all times
- Guiding students through the enrollment process, while providing accurate, current and comprehensive program knowledge
- A commitment to go above and beyond to ensure students are set up for success
- Comprehensive program knowledge and be able to communicate information about the Academy’s academic programs, student resources and policies and procedures
Benefits
- Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program.
- The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
