Fort Worth

University of Texas at San Antonio-posted about 1 month ago

Full-time • Entry Level

Remote • San Antonio, TX

1,001-5,000 employees

Educational Services

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This position is located in Dallas/Fort Worth, Texas. Both levels The Undergraduate Admissions Counselor I/II identifies, recruits, and contributes to increasing the population of admitted and enrolled students and/or is responsible for program development and implementation in the Dallas/Fort Worth region of Texas. This position recruits new freshmen and/or transfer students to UTSA and assists with recruiting plans, retention programs and/or UTSA admissions events both on and off campus.

Travels to high schools, colleges and other learning institutions to recruit prospective students.
Manages an assigned geographic territory including high schools, some colleges and other areas across the state.
Responsible for counseling & outreach to students and parents on the admission requirements and procedures, and works directly with them to resolve extenuating circumstances, complaints and appeals.
Coordinates with high school counselors to facilitate the application process.
Manages data, prospects, applicants and recruitment territories through the customer relations management (CRM) system to enhance student relationships, communication timelines and to connect students with other areas of the university.
Implement recruitment activities such as application workshops, information sessions and other recruitment projects.
Assists with recruiting and outreach of other programs such as UTSA Top Scholar, Honors College, and special retention programs.
Cultivates working relationships with university colleges, departments, counselors and advisors to enhance customer service and satisfaction as well as establish community contacts.
Represents Undergraduate Admissions and Recruitment in a public-speaking capacity both on and off campus and maintain records of these activities in the CRM.
Conducts Financial Aid Information and Outreach presentations.
Assists with the committee review reading process.
Maintains a high level of working knowledge of university information, organization, opportunities and policies.
Reports statistical data on programs, projects, Salesforce cases and travel activities.
Serves as a mentor to new admissions counselors, coordinates some travel schedules and assignments and assists with recruiting plans, retention programs, UTSA admissions events both on and off campus and occasional training.
Represent Senior Counselor, Assistant Director, or Associate Director in campus activities when needed.

Bachelor's degree from an accredited institution.
A valid driver's license upon date of hire.
This position requires the ability to maintain the security and integrity of UTSA and its infrastructure.
One (1) year of full-time equivalent experience in admissions, recruiting, advising, or related enrollment and/or student service experience.
Master's degree can substitute for required experience.
Two (2) years of full-time equivalent experience in admissions, recruiting, advising, or related enrollment and/or student service experience.
Master's degree can substitute for one (1) year of experience.
Demonstrated organizational, written, and verbal communication skills.
Excellent interpersonal skills; organizational skills; ability to multi-task and work cooperatively with others.

One (1) year of higher education recruitment experience and experience with a customer relation management system (CRM).
Two (2) years of higher education recruitment experience and experience with a customer relation management system (CRM).

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Undergraduate Admissions Counselor I/II - Dallas/Fort Worth

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