Under 65 Health Agent Support Specialist

Ritter Insurance Marketing (Integrity Marketing Group) • Harrisburg, PA

93d

About The Position

Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents.

Requirements

• High School Diploma or equivalent required.
• Bachelor’s Degree in marketing, sales, or business (preferred).
• Health insurance license required, either upon hire or within first year of employment.
• Basic understanding of insurance and agent relationship.
• Knowledge of Sales, Marketing, Contracting, and New Business operations and procedures.
• Some experience necessary; if no experience, general path is one year as a Support Specialist.
• Strong communication skills, especially over the phone.
• Strong computer and typing skills.
• Strong customer service skills.
• Soft sales skills.
• Ability to operate related computer applications and other business equipment.

Nice To Haves

• Experience in the insurance industry.
• Familiarity with marketing strategies and tools.

Responsibilities

• Provide specialized product support to agents and sales staff.
• Manage agent and carrier relationships within assigned territory.
• Develop and maintain a working knowledge of Under 65 Health products and basic knowledge of each product's strengths and weaknesses.
• Research and access resources to provide product information.
• Develop and maintain a working knowledge of the Under 65 Health market, including enrollment periods, eligibility, and legislative changes.
• Provide ongoing support to National, Local and Agency sales to facilitate agent recruitment and development for Under 65 Health products.
• Provide recommendations and information on strong products in agent’s area.
• Provide specialized carrier product support.
• Analyze, interpret, and distribute Under 65 Health territory specific carrier and market updates.
• Make targeted outbound calls to agents/agencies offering insurance products within assigned territory.
• Develop and present marketing content and copy for recruitment of agents.
• Assist with marketing events and meetings such as annual Agent Summits.
• Attend carrier trainings, events and webinars as required.
• Assist with creation of marketing campaigns and agent training documents.
• Provide back-up support with distributing inbound email requests from the team general mailbox.
• Work effectively with other departments on cross-team projects.
• Prepare for and successfully pass the PA Health Insurance Licensing exam.
• Complete continuing education courses to maintain an active PA Insurance License.

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees