What you need to know: The Unclaimed Property Specialist must gain / possess a complete understanding of all processes and tasks related to managing unclaimed property received from various departments, end-to-end to include reporting unclaimed property to state entities, meeting all regulatory requirements and deadlines. · Understand the import process and work with business units and TPAs to ensure data and funds are receiving in good order and successfully imported to TrackerPro. · Provide stellar customer service internally when assisting business units and TPAs with unclaimed property and externally when interacting with various government entities regarding state filing or reimbursements. · Provide guidance, training and assistance for the Accenture UCP team as need, building strong and successful working relationships. · Understand the state reimbursement request process and work to submit requests timely and keep reimbursements in standard. · Provide quality control as needed, to include conducting monthly self-audits for the team, communicating the findings to management and working with the team to improve performance in all areas. · Provide acceptance testing for system updates. · Provide support for department director, working in tandem to monitor all processes, assist in all audits and successfully meet all regulatory requirements with regard to managing and reporting unclaimed properties.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees