Uncertified PT Fitness Ambassador
About The Position
Be the Energy. Be the Welcome. Be the Reason Members Love Coming In. Are you the kind of person who lights up a room, remembers names, and makes people feel instantly comfortable? Do you love being around others, staying active, and creating positive vibes wherever you go? We’re looking for a Fitness Ambassador — someone who’s more than just staff, but the heartbeat of the club. Think: the mayor of the gym. You’re the first hello, the go-to helper, the motivator, and the friendly face that keeps members coming back. This is the perfect entry-level role to kick-start a career in fitness, leadership, or wellness — no experience required, just great energy and a people-first mindset What You’ll Do As a Fitness Ambassador, you’ll be everywhere that matters — connecting with members and keeping the club buzzing with positive energy.
Requirements
- Outgoing, friendly, and naturally great with people
- Energized by helping others and being on the move
- Confident communicator with a positive attitude
- Reliable, punctual, and ready to take ownership
- Passionate about fitness, wellness, or personal growth
- 18+
- High school diploma or equivalent required.
- Must be 18 years of age or older.
- Strong interpersonal and communication skills.
- Demonstrated reliability, punctuality, and ability to work independently.
- Passion for fitness and helping others; willingness to learn basic training techniques (certification not required but encouraged).
- Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire.
- Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
- Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor.
- Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.
Nice To Haves
- Prior experience in customer service, hospitality, or fitness preferred.
Responsibilities
- Greet members with enthusiasm and make everyone feel welcome
- Be a visible, approachable presence on the fitness floor
- Assist with check-ins, questions, and member needs
- Promote programs, events, and club offerings
- Help maintain a clean, safe, and motivating environment
- Build relationships — know names, celebrate wins, and encourage progress
- Facilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App.
- Provide orientation and guidance to new members on basic workout routines and equipment use.
- Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).
- Assist members with proper equipment use and safe techniques.
- Support member retention by building rapport and encouraging positive workout experiences.
- Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
- Engage with members on the fitness floor to provide encouragement and support.
- Promote club programs, personal training services, and special events.
- Assist with member check-ins, club tours, info calls, account inquiries, and membership updates.
- Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
- Conduct light maintenance checks (changing pads, screws/nuts/bolts, lubing rods, etc.) and promptly report any issues.
- Maintain a safe, organized, and visually appealing club environment.
Benefits
- Growth Opportunities over 90% of our management team started as an entry level team member!
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
