Unarmed Security Guard

Windwalker Group•Boston, MA

133d

About The Position

Windwalker Security Guards are entrusted with maintaining a safe and welcoming environment across the College campus. Our guards perform a broad scope of responsibilities designed to support the college’s vibrant urban community, academic mission, and commitment to inclusion. Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism. Ensure consistent and professional appearance and demeanor of all on-duty personnel, especially in high-traffic zones such as academic buildings, residence halls, and performance spaces. Maintain strict adherence to college security protocols. Collaborate with local and state authorities, including Boston Police, Massachusetts State Police, and DHS partners, when necessary. Monitor and regulate access to college facilities with professionalism, decisiveness, and courtesy. Uphold Windwalkers values in every public-facing interaction. High touchpoints between and among contract employees, client management, and company managers. Preparedness planning for effective response to potential crises. Deliver exceptional customer service to students, faculty, staff, and visitors. Act as an accessible, helpful resource during daily campus operations.

Requirements

High school diploma or GED required
Must be at least 18 years old
Ability to pass a background check
Ability to react quickly to a changing environment
Advanced ability to respond to security breaches and threats.
Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
Ability to inform personnel and visitors of security procedures
Excellent interpersonal, written, and communication skills
Possess an ability to be flexible and perform a variety of security duties

Nice To Haves

A minimum of two years’ experience in a similar role preferred
Knowledge of security systems and surveillance equipment preferred
CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
Associates degree or greater in Criminal Justice related studies
Experience in documenting, observations, customer service and security procedures

Responsibilities

Management of visitors at access control points
Ensure consistent and professional appearance and demeanor of all on-duty personnel
Maintain strict adherence to college security protocols
Collaborate with local and state authorities
Monitor and regulate access to college facilities
Uphold Windwalkers values in every public-facing interaction
High touchpoints between and among contract employees, client management, and company managers
Preparedness planning for effective response to potential crises
Deliver exceptional customer service to students, faculty, staff, and visitors
Act as an accessible, helpful resource during daily campus operations