UM/UIM Unrepresented Bodily Injury Adjuster (CST/EST) - Remote

Allstate • Illinois City, IL

393d • $41,200 - $70,150 • Remote

About The Position

The UM/UIM Unrepresented Bodily Injury Adjuster is responsible for investigating moderately complex claims related to uninsured or underinsured motorist incidents, including physical property damage and bodily injury. This role involves taking recorded statements, resolving loss of use claims, negotiating settlements, and ensuring accurate documentation throughout the claims process. The position is remote and requires effective communication and negotiation skills to manage customer interactions and claims evaluations.

Requirements

• Experience in bodily injury claims handling or a related field is preferred
• 1+ year of Claim Handling experience, preferred
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
• Ability to work independently and remotely, while managing time efficiently
• Familiarity with insurance policies, coverage, and liability determination
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
• Knowledge of innovative tools and platforms for effective claims evaluation

Nice To Haves

• Experience with digital tools for claims evaluation
• Background in customer service or client relations

Responsibilities

• Sets initial reserve, updates reserve, documents rationale and claim summary notes
• Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision making process
• Researches and responds to moderately complex customer communications, concerns, conflicts or issues
• Reviews medical reports in preparation for claims settlement evaluation
• Negotiates and settles claims in accordance with business unit best practices
• Determines and explains minimum coverage limits in moderately complex claims involving single or multiple claimants, also determines claim value

Benefits

• Technology bundle including all equipment needed to perform work from home
• Connectivity reimbursement of $80 per month to offset some of the cost of internet
• Potential $1,000 Licensing Sign-on Bonus for applicable active licenses

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree