UM Service Coordinator
Fallon Health•Worcester, MA
373d•Remote
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About The Position
The UM Service Coordinator is a telephonic role focused on managing prior authorizations for members by communicating with provider offices. This position requires initial training in the Worcester office for up to six months, after which the employee can work from home three days a week. The role involves handling incoming calls, processing authorization requests, and ensuring compliance with regulatory standards while providing excellent customer service.
